PLEASE RING THE SURGERY IF YOU HAVE AN URGENT HEALTH PROBLEM
PLEASE DO NOT USE E-CONSULT FOR URGENT PROBLEMS
New Appointment System
We have followed National Guidance throughout the Coronavirus Pandemic and have been seeing patients face to face when needed, including suspected Covid patients in our dedicated Red Zone.
We now have routine appointments available to book online or by calling our Reception Team on 01423 566574.
We offer telephone and face to face appointments with our clinicians. The clinicians are also able to undertake video consultations where appropriate.
We continue to have a Duty Doctor who deals only with urgent problems. The Duty Doctor will allocate urgent problems to the most appropriate team member.
We still have GPs on duty every day, alongside our Paramedic Trained Advanced Care Practitioner (ACP) and in-house Pharmacists
Our Practice Nurse team is shared with Park Parade Surgery. The Practice Nurses and Healthcare Assisants continue to provide annual reviews and nursing care
The Phlebotomy Service is still appointment only. Please make an appointment by calling reception or by booking online.
If your problem is not urgent you have various options:
- Please consider accessing online information from the NHS
- Your local community pharmacist could help & advise
- Use our easy eConsult system (blue button above). You will receive a contact from the surgery within 48 hours during the working week
- Contact reception by telephone. Please explain the problem to Reception if you feel able. It helps you get the right care
- At the moment, we cannot guarantee your usual GP will always be involved in your care
- We are still working very hard to deliver a safe high quality service, fairly to our patients. Demand on the surgery has risen this year, please be patient with our team
2021 Flu Vaccination Campaign
We are pleased to start sending our flu vaccination invites to eligible patients. Your invitation will come either as a text message or a letter.
Over 65 year olds will receive a letter with a pre-allocated appointment. Please only contact the practice if you cannot make your appointment and need to re-arrange.
Eligible under 65 year olds will receive a text message with a booking link. Please click on the link in the text message to book your vaccination. Note the name of the clinician will NOT be the clinician administering the vaccination.
We are delighted to be signed up to the Green Impact for Health Toolkit and are actively taking steps to reduce our carbon footprint. The climate emergency is also a health emergency, and health care in the UK contributes 5.4% of the UK's carbon emissions. We need to enhance the health of our current population without compromising the health of future generations, and this means operating within the sustainable boundaries of the planet.
Fortunately most of the solutions for the planet also make our health better - for example eating a mainly plant-based diet, engaging in active travel and exercise in nature, avoiding smoking, reducing pollution etc all enhance our health and reduce our need for medications, with further benefits to the NHS, your health and the carbon footprint of healthcare.
Take a look at www.greenerpractice.co.uk to learn more about this