PLEASE RING THE SURGERY IF YOU HAVE AN URGENT HEALTH PROBLEM
PLEASE DO NOT USE E-CONSULT FOR URGENT PROBLEMS
We have followed National Guidance throughout the Coronavirus Pandemic and have been seeing patients face to face when needed, including suspected Covid patients in our dedicated Red Zone.
We now have routine appointments available to book online or by calling our Reception Team on 01423 566574.
We offer telephone and face to face appointments with our clinicians. The clinicians are also able to undertake video consultations where appropriate.
We continue to have a Duty Doctor who deals only with urgent problems. The Duty Doctor will allocate urgent problems to the most appropriate team member.
We still have GPs on duty every day, working alongside our Clinical Pharmacy Team.
Our Practice Nurse team is shared with Park Parade Surgery. The Practice Nurses and Healthcare Assisants continue to provide annual reviews and nursing care
The Phlebotomy Service is still appointment only. Please make an appointment by calling reception or by booking online.
If your problem is not urgent you have various options:
- Please consider accessing online information from the NHS
- Your local community pharmacist could help & advise
- Use our easy eConsult system (blue button above). You will receive a contact from the surgery within 48 hours during the working week
- Contact reception by telephone. Please explain the problem to Reception if you feel able. It helps you get the right care
- At the moment, we cannot guarantee your usual GP will always be involved in your care
- We are still working very hard to deliver a safe high quality service, fairly to our patients. Demand on the surgery has risen this year, please be patient with our team
Patient Information on Blood Pressure Management at East Parade
We are working hard at East Parade to make sure we manage our patient's blood pressure as well as possible. Part of this work is to try to identify patients who have high blood pressure but are not aware of this. We regularly contact our patients who are overdue blood pressure checks, because making sure we control blood pressure is one of the best ways to reduce your risk of having a heart attack or a stroke. You might have already received a text message from us asking you to come and get your blood pressure checked. We wanted to explain a bit more about why this is, and what happens when you have given us your blood pressure readings.
Click here for more information of Blood Pressure Management.
We are delighted to be signed up to the Green Impact for Health Toolkit and are actively taking steps to reduce our carbon footprint. The climate emergency is also a health emergency, and health care in the UK contributes 5.4% of the UK's carbon emissions. We need to enhance the health of our current population without compromising the health of future generations, and this means operating within the sustainable boundaries of the planet.
Fortunately most of the solutions for the planet also make our health better - for example eating a mainly plant-based diet, engaging in active travel and exercise in nature, avoiding smoking, reducing pollution etc all enhance our health and reduce our need for medications, with further benefits to the NHS, your health and the carbon footprint of healthcare.
Take a look at www.greenerpractice.co.uk to learn more about this