Practice Management & Support Staff

Administrative

Ms Emma Keating

Job Title
Business Manager
Special Interests
My role at East Parade Surgery is to ensure the smooth running of the practice. I manage the business aspect of the surgery, ensuring that our patients are at the heart of the service we provide.
I am responsible for strategic business planning, managing the finance of the practice, developing our staff and creating excellent working relationships with all stakeholders to the practice.

Mrs Jane Walker

Job Title
Deputy Practice Manager
Special Interests
As the Deputy Practice Manager I am involved in assisting our Business Manager with all aspects of the day to day running of the Practice. I deal with various aspects of H.R. for the GP's and Practice staff and the organisation of rotas for our GP's and some external building users. I am also involved in the day to day processing of the East Parade and Mowbray Square accounts.

Helen

Job Title
Reception Supervisor

Gail

Job Title
Reception Staff

Anne

Job Title
Reception Staff

Michelle

Job Title
Reception Staff

Caroline

Job Title
Reception Staff

Debra

Job Title
Reception Staff

Sue

Job Title
Reception Staff

Secretaries & Administrators

We share an experienced team of Medical Secretaries and Administrators with the other practices in Mowbray Square. The secretaries deal with making referrals for patients and liaising with hospital services on behalf of patients and GPs. The administration team look after patient records, process incoming letters and documents and monitor patient invites for chronic disease reviews, health checks and blood tests.

Local Services, Let