• We act with respect and integrity
• We act with patients’ interests at heart
• We work together to achieve success
• We innovate to make a difference
• We take ownership and feel accountable
• We care and look after all members of our team

We act with respect and integrity

• We recognise everyone is different and listen to all views
• We protect our patients and staff from harm
• We recognise things can go wrong and are transparent and open
• We are all equal, we are all human

We act with patients’ interests at heart

• We aim to provide you with the best care we can within the restraints we all face
• We all work towards a shared goal of high quality
• We aim for the best Patient services we can provide

We work together to achieve success

• We encourage team working
• We welcome views from everyone
• We work enthusiastically and encourage positivity

We innovate to make a difference

• We embrace change with enthusiasm
• Every opinion and view counts – we want to hear you
• We encourage new ideas and try to always be a step ahead

We take ownership and feel accountable

• We thrive and try to help our community and team
• We take responsibility and always learn from our mistakes
• We consider the impact of our actions and work together

We care and look after all members of our team

• We support and are considerate for our wide primary care team
• We provide an enjoyable place to work
• We encourage learning in fair supportive way
• We are one large family and treat one another the way we would want to be treated
• We are all important